• The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance - The Bookstore
  • The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance - The Bookstore
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Jody Hoffer Gittell

The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance

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$12.75 CAD
$12.75 CAD
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Orders ship within 1–2 business days | Canada delivery is usually 3–10 days after shipping | Free Canada-wide shipping on orders over $50 | Local pickup is available in Durham, Ontario | Canadian-owned | Carefully packed

Description

The Southwest Airlines Way by Jody Hoffer Gittell explains how strong workplace relationships and relational coordination drive exceptional performance, using Southwest Airlines as a practical case study and offering actionable strategies for leaders to boost teamwork, customer service, and operational efficiency.

Condition: Very Good

Specifications

Author Jody Hoffer Gittell
Publisher McGraw-Hill
Pages 320
Binding Hardcover
Language EN
Dimensions 15.75cm × 3.33cm × 22.61cm
Condition Very Good
ISBN-13 9780071396837

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